1. Can I customize my wedding dress?
Yes, we offer customization options to ensure your dress is tailored to your preferences. Whether it's adjusting the length, adding or removing details, or changing the fabric, we can help you create a dress that perfectly matches your vision.
2. How long does it take to receive a custom-made wedding dress?
Custom-made wedding dresses typically take 15-20 days to be crafted and delivered. We recommend placing your order well in advance to ensure you have ample time for any necessary alterations.
3. What sizes do you offer?
Our wedding dresses come in a range of standard sizes, from petite to plus size. We also offer custom sizing to ensure a perfect fit. Please refer to our size chart for more details.
4. Do you offer rush orders?
Yes, we understand that sometimes timelines can be tight. We offer rush order services for an additional fee. Please contact our customer service team to discuss your specific needs and availability.
5. What is the best way to care for my wedding dress?
To keep your wedding dress in pristine condition, we recommend having it professionally dry cleaned and stored in a garment bag. Avoid hanging the dress by the straps to prevent stretching. For more detailed care instructions, please refer to the care label on your dress.
6. Do you offer international shipping?
Yes, we ship worldwide. Shipping times and costs may vary depending on your location. Please check our shipping policy for more information and to estimate delivery times.
7. How do I measure myself for the perfect fit?
We provide a detailed measurement guide on our website. It’s important to take accurate measurements to ensure the best fit. If you need assistance, our customer service team can guide you through the process.
8. What if I have a specific design in mind?
We welcome custom design requests. If you have a specific design in mind, please share your ideas with us, and we will work with you to bring your vision to life.
We hope these FAQs help address your concerns. If you have any other questions, feel free to reach out to our customer service team for further assistance.
